Calls and messages
Route calls, collect the reason, transcribe messages, flag agreed emergency phrases, and queue ordinary callbacks for business hours.
Automation in Toronto
Automate the boring part, not the relationship.
I help small businesses remove repetitive call, intake, reminder, and admin work. The goal is fewer dropped details—not an AI mascot bolted onto everything.
Calculate Your Lost Revenue
Estimate Your Automation ROI
See how much revenue an automated intake & callback system saves your business.
5
130
$350
$50$2,500+
25%
10%70%
Estimated Monthly Recovered Revenue $0 0 recovered clients / month
1st Year Net Return $0
Payback Timeline 0 Days
Based on Igloo base tier + $19.99/mo automation maintenance.
Good candidates
Predictable work with a clear fallback.
A task is usually worth automating when it happens often, follows recognisable rules, and can safely hand unusual cases to a person.
Lead intake
Ask the same qualifying questions every time, collect the useful details, and deliver a structured summary instead of a vague “please call me.”
Reminders and follow-up
Send appointment confirmations, callback reminders, status updates, and routine follow-ups without somebody copying the same message all day.
Moving information
Take data from a form, email, or call summary and put it into the calendar, spreadsheet, CRM, or job system where it belongs.
Bad candidates
Some work needs a person.
- High-stakes legal, medical, financial, or safety decisions
- Angry customers who need judgement and authority
- Rare tasks that are quicker to do than automate
- Broken processes nobody has agreed how to handle manually
In those cases, the useful automation is usually collection, routing, and record-keeping—not pretending the software is the decision-maker.
Pricing
Scope first. Software bills shown separately.
Automation work varies too much for a fictional one-price-fits-all package. I first map the current workflow, the desired result, failure cases, and the tools already in use.
The quote separates my work from recurring phone, messaging, AI model, CRM, or automation-platform charges. You will know what the system costs to run before it is built.
A useful first message
“Every time X happens, somebody has to do Y.”
Send that sentence, the tools involved, and roughly how often it happens. That is enough to begin.