Case Studies | Igloo Interactive

Examples

A few examples of what we've built.

📞 Smart IVR System

A home services company needed professional call handling without hiring a receptionist. We built a custom IVR that greets callers, routes them based on their needs, and sends after-hours emergencies directly to the on-call technician. Setup took 4 days.

Result: 40% fewer missed calls, professional image from day one.

🎙️ Call Recording & Transcription

A consulting firm needed to document client calls for compliance. We set up automatic call recording with real-time transcription and searchable archives. All calls are tagged, timestamped, and easy to retrieve when needed.

Result: Complete call history, zero manual note-taking, audit-ready documentation.

🌙 24/7 Lead Capture

"I used to lose leads because it was the middle of the night." A solo contractor needed a way to catch inquiries without being glued to their phone. We built an AI system that qualifies leads, books consultations, and routes true emergencies through immediately.

Result: 20% of the cost of an answering service. Customers love the immediate response.

🏢 Corporate Registration Package

A first-time entrepreneur wanted to incorporate but was overwhelmed by the paperwork and government portals. We handled the full incorporation, set up their corporate minute book, registered for HST, and got their business bank account opened—all in under two weeks.

Result: Ready to invoice clients and accept payments on day one.

📊 Document Digitization & AI Search

A local newspaper had decades of archives in filing cabinets. We scanned everything, organized it properly, and built an AI-powered search system so researchers can find what they're looking for in seconds instead of hours.

Result: Project came in under budget. Years of history now searchable instantly.

☁️ Cloud Cost Optimization

A growing startup was paying $3,000/month for cloud hosting they didn't really need. We analyzed their actual usage, migrated them to bare metal servers, and handled the full transition without any downtime.

Result: Monthly costs dropped to $200. Better performance. Paid for itself in 3 weeks.

Want Results Like These?

Every project is different, but the approach is the same: understand the problem, propose a sensible solution, and deliver something that actually works.

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